This is, hands down, one of the saddest reference interactions I've ever had.
One evening a couple weeks ago, a young girl came up to the desk with a stack of pages she had just picked up off the color printer. She said the photo was coming out too dark, and she handed me one to show me what it was:
See, that's sad. She wasn't exactly crying, but you could tell that the too-dark picture was just the latest in her series of unfortunate events.
It was easy enough to go back to her computer, save the file onto a flash drive, and then print it to the staff printer at the Reference Desk. For whatever reason, those copies came out just fine, and she was happy.
While we were waiting for the copies to print, I asked her a bit about her cat. She was hopefully he'd be found, so I wished her luck and then she left.
I debated leaving her contact information on the sheet - after all, you'd need it to contact her. However, I was just not comfortable putting a little girl's personal information online, so if you happen to be in the Chelmsford area and spot this cat, please contact me and I'll forward it to her. But since this was a couple weeks ago, hopefully he is found by now.
